Terms of Service

These Terms of Service explain the rules and conditions for using Secure My Slot. By accessing or using Secure My Slot, you agree to these terms. If you do not agree with any part of these terms, you should not use the platform. Secure My Slot provides a platform that allows businesses to manage appointments and allows customers to discover and book services with participating businesses.

Secure My Slot provides online booking tools that help businesses manage:

• Services and pricing.
• Availability and working hours.
• Customer bookings.
• Appointment management.
• Business information.

Secure My Slot acts as a technology platform connecting businesses and customers. We do not provide the services offered by businesses listed on the platform. Any service booked through Secure My Slot is provided by the individual business, not Secure My Slot.

To use certain features of Secure My Slot, you may need to create an account. When creating an account, you agree to:

• Provide accurate and up-to-date information.
• Keep your account details secure.
• Maintain confidentiality of your login information.
• Notify us if you believe your account has been compromised.

You are responsible for all activity carried out through your account.

Businesses using Secure My Slot are responsible for:

• Ensuring their business information is accurate.
• Providing correct service descriptions and pricing.
• Managing availability and appointment schedules.
• Communicating with customers appropriately.
• Delivering services booked through the platform.

Businesses must not use Secure My Slot for unlawful, misleading or fraudulent activities. Secure My Slot does not verify, guarantee or endorse the quality of services provided by businesses using the platform.

Customers can use Secure My Slot to request and manage appointments with businesses. When making a booking, customers agree to:

• Provide accurate booking information.
• Attend appointments at the agreed time.
• Follow business cancellation requirements.
• Communicate with the business regarding changes or issues.

A booking confirmation does not create a service agreement with Secure My Slot. The agreement exists between the customer and the business.

Some businesses may use payment features available through Secure My Slot.

• Prices are set by individual businesses.
• Payment processing may be handled by third-party providers.
• Refunds and payment disputes are managed according to applicable business policies.

Secure My Slot is not responsible for disputes relating to services purchased from businesses.

You agree not to:

• Use Secure My Slot for illegal purposes.
• Create false accounts or bookings.
• Attempt to access another user's account.
• Interfere with platform security or operation.
• Upload harmful, misleading or inappropriate content.
• Abuse communication features.

All content, branding, software, designs and functionality belonging to Secure My Slot remain the property of Secure My Slot or its licensors. You may not copy, reproduce, modify, distribute or use any part of the platform without written permission. Businesses retain ownership of their own content uploaded to the platform.

Secure My Slot may use third-party services including:

• Payment processing.
• Email delivery.
• Calendar integrations.
• Hosting and infrastructure.

These services may have their own terms and privacy policies. Secure My Slot is not responsible for the availability or performance of third-party services.

We aim to provide a reliable service; however, we cannot guarantee that Secure My Slot will always be available. The platform may occasionally be unavailable due to maintenance, updates, technical issues, third-party interruptions or events outside our control.

Secure My Slot provides the platform on an 'as available' basis. To the fullest extent permitted by law, Secure My Slot is not responsible for:

• The quality of services provided by businesses.
• Customer or business disputes.
• Losses caused by inaccurate information.
• Issues caused by third-party services.
• Interruptions outside our reasonable control.

We may suspend or terminate access to Secure My Slot where:

• These terms have been breached.
• The platform is being misused.
• Activity creates risk to users or the platform.

We may update these Terms of Service from time to time. Where changes are significant, we may notify users through the platform or email. Continued use of Secure My Slot after changes means you accept the updated terms.

These Terms of Service are governed by the laws of England and Wales. Any disputes relating to these terms will be subject to the jurisdiction of the courts of England and Wales.